Frequently Asked Questions
Everything you need to know about your order and our curated collections.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, generally arriving within 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while a small restocking fee may apply to returns for a refund.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section for item-specific advice.
Are your garments sustainably produced?
At WORKSHOP, we prioritize ethical manufacturing and sustainable materials. We partner with certified factories that ensure fair wages and use organic or recycled fabrics whenever possible.
Can I track my package in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Klarna or Afterpay.